How easily can I cancel a BT Business Broadband service?
If you take out a contract for Broadband internet services with BT Business Broadband make absolutely sure that you retain details of the original BT order reference number, the BT account number, the number of the line the ADSL service is associated with, the security question and answer, and the identity of the service (typically a_name@btconnect.com). If you don't retain this information you will find it almost impossible to complete the necessary paperwork when you wish to move to an alternate supplier.