Frequently asked questions (FAQ)

How is Smith Bellerby paid for its services?

We usually work on a contingent fee basis, where if we fail to find you any savings, you do not pay us anything. If you accept our recommendations we share the savings with you. Our fees are only payable once the savings have actually been achieved. We do not ask for any fees in advance.

How quickly can Smith Bellerby save us money?

Typically, within four to twelve weeks of signing a partnership agreement and starting our audit, you can expect us to be working with you and your staff to implement the first savings.

How will our relationship with Smith Bellerby be regulated?

We will ask you to sign a simple, one page agreement, which sets out the basis on which we will work together. It details the various responsibilities of Smith Bellerby and the client for the duration of our relationship.

We are members of the Association of Cost Management Consultants (ACMC) and thus are governed by the ACMC Code of Conduct.

What benefits do I get from outsourcing my utility cost management?

The main benefits are cost and time-savings. Typical direct cost expense reduction might be 5 to 20% on energy; 10 to 50% on communications and 5 to 20% on water. However, we have worked with a number of our clients to develop more streamlined administration processes which have resulted in even greater indirect cost-savings. Since we do ALL the work associated with the audit, analysis, implementation and ongoing monitoring, you release extra TIME to concentrate on managing other key areas of your business.

What resources does Smith Bellerby require from its clients?

During our initial audit, we require access to relevant documents such as invoices and contracts. To save you time and to keep any disturbance to a minimum, we usually copy the necessary documents on the client's premises ourselves. Thereafter, as part of our ongoing monitoring service, we may request copies of relevant invoices. Some key personnel may be asked to participate in brief meetings as the project progresses. Otherwise, we do all of the work associated with the audit, analysis, implementation and ongoing monitoring.

Why is our approach no risk and how is it self-financing?

We will carry out our audit and analysis and present you with a full health-check report completely free-of-charge. If we fail to find any savings, or you decide not to implement our recommendations, you do not have to pay us anything. You have nothing to lose by trying our services.

Why should I use Smith Bellerby?

We have a proven track record in delivering results. With our knowledge and experience, you can start to enjoy cost and time savings within a few weeks of engaging our services. Our independence gives you peace of mind that you will always receive impartial advice that is in your best interest.

Why would we get better deals from suppliers via Smith Bellerby?

We are constantly negotiating with suppliers on behalf of our clients. Our consultancy network pools its market knowledge and experience - collectively we place £millions of business with suppliers across all the utility categories. The best suppliers recognise that offering good service and keen prices to our clients provides them with opportunities to win business which might otherwise be unavailable to them.