Biffa is a waste management company headquartered in High Wycombe. It provides collection, treatment, recycling and technologically-driven energy generation services to industrial, commercial and public sector clients in the UK.
Biffa needed to generate accurate gas, electricity and fuel oil usage data across its portfolio of supplies to comply with environmental reporting legislation and they needed to do it quickly. Internally available data was incomplete and difficult to verify.
Colchester is the largest Borough in Essex and Britain’s oldest recorded town. The Council manages a range of buildings including the Town Hall, civic offices, leisure centres, car parks, museums, sheltered housing schemes and housing stock.
Historically, the Council partnered with other Local Authorities in an Essex-wide consortium to buy their energy but carried out bill checking & processing in-house. An internal re-organization provided the ideal opportunity to see if the service could be outsourced at a lower cost.
Bush Healthcare is Wales’ leading mobility specialists. They are a family run company with 10 stores across South Wales and a Head Office in Aberdare. They specialize in the supply and installation of high quality mobility products, stair lift solutions and bathing and shower adaptions.
Bush were concerned about the amount of time they were spending on sorting out new contracts and supplier queries, especially as the business was growing and new shops were being added to their portfolio. Their finance team was not convinced that they had the in-house expertise to negotiate best value utility contracts.
Braintree District Council in Essex has a population of 147,000 (2011 census). Its building estate includes Town Halls, car parks, cemeteries, allotments, public toilets and several leisure centres.
Braintree managed their utility billing and query handling in-house, but staff changes meant that this was no longer possible. The Council needed an efficient, innovative energy bureau service that would deliver savings from the outset.
Uttlesford is a rural district in North West Essex. The Council manages properties including offices, leisure centers, museums, car parks, sheltered housing schemes and housing stock.
Uttlesford outsourced energy purchasing and some invoice validation to a local authority consortium. Additional bill checking and usage monitoring had been handled internally using proprietary software. However, organizational changes meant that the Council did not have any internal resource to tackle queries and concerns as they arose.